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Job Title: Program Manager - TOS

Company Name: Wipro Infotech

Location: New Delhi

Division: Total Outsourcing

Total no. of Positions: 1

Education: BE/MBA

Experience: 10-15 Years

Wipro Infotech Business Profile:

Wipro Infotech is the IT Services, Solutions & Products division of the Rs. 81.7 billion Wipro Limited. For the quarter ended June 30, 2005, the revenues touched Rs. 3.38 Billion, an increase of 25% year on year. Profit Before Interest & Tax (PBIT) grew by 61% year on year to Rs. 218 Million.
Wipro Infotech has close to 5300 employees operating from various geographies in India, Middle East and Asia Pacific. With over two decades of experience, Wipro has stamped its presence on the Indian market and leads the Indian IT industry
At Wipro, we offer you a work environment that quenches your thirst for knowledge while helping you nurture your career ambitions. You get to traverse a path that is strewn with values, performance, learning, innovation, quality, camaraderie, and career growth - all those facets of work life that you cherish the most.

Please visit [1] www.wipro.in for more information

Responsibilities:

• Program Governance - Manage large multiyear Outsourcing engagement in the areas of Service Delivery management, Technology Management, Contract/Financial management and Relationship Management.
• Service delivery management includes Application development and management, Infrastructure provisioning and sustenance and leading the Process and quality initiatives in the account for continuous service delivery improvements.
• Technology Management enabling better alignment of IT to the emerging business context of the account.
• Contract/ Financial management focusing on P&L for the account, bringing in commercial value to the client.
• People management - People transition, Team formation & ongoing Performance Management of large team of teams lead by multiple Program Managers.
• High profile role with direct exposure to senior management of Wipro and client.
• Growth prospective - Evolve as a Senior Service Delivery role Managing larger accounts or into managing Service delivery organization.

Competencies:

• Technical Competencies: Minimum of 10-15 years of experience. Last 5 years in senior positions in IT services management.
• Client experience : Should have handled directly very large IT projects/ programs with engagements at CxO levels. Should have good account management skills.
• Technology experience : Should have exposure to Application Management and IT infrastructure management.
• People management : Should have led teams of size over 75.
• Process and Quality : Exposure to process led service delivery approach based on standard Quality frameworks.

Contact Information:

Sagar Raina,

Wipro Infotech, Bangalore.

E-mail: [2] sagar.raina@wipro.com