Dr. Pradeep K Mukherji - Tholons India
06 Apr 2008 | Print
|
Digg IT!
| 
del.icio.us | Permanent Link
Dr. Pradeep K Mukherji - President, Tholons India
Experience: Pradeep, as the President of Tholons, heads the Global Outsourcing Advisory Practice. He was part of the founding team at Tholons. He has advised leading enterprises in US, Europe and ASPAC on strategic aspects of Services Globalization and Transformational Outsourcing. Pradeep brings to Tholons over 20 years of rich experience and expertise in Consultancy and Management of Technology Business. Pradeep has consulted and led engagements with many large Fortune-500 companies like- Hartford Life, Mercury, JP Morgan, Stanford University, Warner Brothers, Verisign. Norges Bank, AXA are some of the clients who have benefited from Pradeep’s expertise in global outsourcing.
As a part of Tholons’s Private Equity initiative, Pradeep is actively engaged with its partner organizations like RW Baird, American Orient & GSPAC to transform the operations of their portfolio companies, through leveraging services globalization. Pradeep also leads Tholons’s initiative to develop alliances across US, Europe and Asia.
Prior to joining Tholons, Pradeep was Managing Director with neoIT and was heading its Offshore Advisory practice. Prior to neoIT, Pradeep started his career at ESSO, where he was actively involved in optimization studies related to the Oil and Petroleum Sector. He joined the IT sector in early 80s and held key responsibilities in ICL-Fujitsu (UK) and Groupe Bull (France). He was instrumental in setting up one of the first Offshore Development Center in India for ICL-Fujitsu to address services in ASEAN, Africa and Middle East markets. He also managed and lead ICL-Fujitsu’s initiative to develop solutions for the banking and hospitality sector. He was also involved in setting up a Technical Helpdesk in India to support Bull’s GCOS operating system for users in Asia, Latin America and US.
Pradeep brings to Tholons, a unique blend of understanding of outsourcing from both the buyer and seller side perspective. He has implemented and managed large offshore delivery organizations having over 1000 employees, for multinational clients like United Airlines, Computer Associates, Singapore Technologies etc. These were setup to execute software development and maintenance projects and provide effective business process delivery. He has also directed the development and commercialization of software products for Hyatt Hotels and Healthcare Sector using off-shore resources. Pradeep has supervised and provided consultancy for implementing SAP, PeopleSoft and Oracle Financials to over a dozen clients, worldwide. He has managed ISO and CMM Certification for his previous organizations.
Pradeep’s deep knowledge regarding market requirement and insight into buyer-supplier relations, provides him a unique perspective on the risks and value of global delivery of IT and BPO services. His key strengths are in IT Consulting & Strategy including Offshore Sourcing Strategy, Operating Models, Cost/Benefit Analysis, Service Provider Evaluation, Global Risk Assessment and Management, Relationship Management, Investment Planning, Contracting and Program Management to ensure Performance Level and working to defined Service Level Agreement. He has been involved in imparting Offshore Knowledge to client, Country Analysis, Operating Structures, Governance Model, Finance Model, Risk Assessment and Mitigation, Vendor Evaluation and Contract Assessment and successful implementation and management of the off-shore centers for Fortune-1000 clients.
Education: Pradeep holds a Master’s degree in Industrial Engineering and Operations Research from Indian Institute of Technology (IIT) and a Doctoral degree in Management and Expert Systems. He has been active in the education field and has been a visiting faculty at IIM, SPJIMR and Boston University.
To know more about Tholons please visit:
http://www.tholons.com/default.asp
WordPress database error: [Can't open file: 'wp_comments.MYI' (errno: 144)]
SELECT * FROM wp_comments WHERE comment_post_ID = '2557' AND comment_approved = '1' ORDER BY comment_date
Effective pricing and discounting strategies are one of the key reasons why some technology professional service organizations succeed and others fail. According to the “The New Professional Service Maturity Model” benchmark report just completed by Adexta and SPI Research,
Unlike a BPO where you need to “sweat the assets” a smart KPO needs to work at both. This is what will drive sustainability, client advantage, people empowerment and make the KPO industry really a force to reckon with…
ITIL v3’s business service management approach makes it the best fit for adoption by private equity (PE) firm for deploying in their portfolio companies in order to enhance the value of their portfolio.
The commanders of India’s software service companies came together in the financial capital ‘Mumbai’ last week to celebrate, and take stock of what lies ahead. The industry is already under a cloud because of fears of strengthening rupee and the possibility of a U.S. recession.
Over the course of the last couple of years leading law firms have begun to wake up to the reality that we live and operate in a global marketplace. Technology enables an increasing array of legal support services and higher value legal work to be outsourced offshore. The legal profession is now starting to take advantage of the labor arbitrage that has been exploited by other industries for well over a decade.
SaaS (Software as a Service) or On-Demand application delivery as a disruptive delivery model is challenging traditional Enterprise applications. Adoption rate is the fastest in the SME (Small and Medium Enterprises) space. But, large multinational organizations are slow to embrace the on-demand delivery model.
Mike Vizard, Editorial Director for Ziff-Davis Enterprise makes a poignant remark about the importance of diversity in the IT department in his blog “Diversity in IT Has Become a Business Imperative”. I agree with his view that “the great issue of the day in technology is not the technology but rather the people within the IT department itself”.
Fractal is a leading provider of advanced analytics services with more than 40 clients in 15 countries. The company helps retail financial; banking and telecommunication institutions take data based decisions that enhance the effectiveness of their marketing and risk management programs.
What next in offshoring? Different folks will give different responses - Analytics, KPO, CRO, Moving up value chain, Product Development, Engineering Services, Consulting, Higher domain knowledge, Channel Development etc . This is like few blind men trying to describe an elephant. All are probably right in their own way but all are missing the big picture. This big picture in my opinion is offshoring for growth and innovation…
C Mahalingam (Mali) has more than 23 years of experience in the field of Human Resources and has held senior executive positions with leading organizations. Prior to joining Symphony Services, Mali led HR for the India operations of IBM and Hewlett-Packard as well as Philips Software Center.
vCustomer Corporation is a leading provider of cost-effective customer care solutions. We leverage the right blend of innovative technology, business analytics and industry expertise to consistently deliver customized, high quality, cost-saving contact center services.![Strategy 5[1]](http://thinkingstreet.com/business/wp-content/uploads/strategy_5[1].jpg)
Sandeep Kaujalgi
